Are you looking for a cloud-based CRM offering? If so, you may have discovered that there are a number of options to choose from when implementing a cloud strategy. This blog post could help you decide which offering works best for your company. The following is a summary of an extended comparison of Microsoft Dynamics CRM Online and Salesforce.com Professional Edition.
CRM Online provides a similar interface to other Microsoft products. This increases user adoption rates for end users already familiar with the Microsoft ecosystem. Furthermore, CRM Online is designed to integrate seamlessly into a Microsoft software environment, creating a holistic solution for the end user. Salesforce.com is a stand-alone product, with its own interface style.
Total Cost of Ownership
The TCO of CRM Online is lower than Salesforce.com. CRM Online costs $44 per user, per month, while Salesforce.com costs $65 per user, per month.
CRM Online provides 5 GB of storage upfront compared to the 2 GB offered by Salsesforce.com.
Mobile Express enables users to access CRM Online via their web-enabled mobile device for no extra charge. Salesforce.com charges additional monthly fees for their mobile service.
CRM Online allows users to view all standard and custom entities offline at no additional cost. Salesforce.com charges a monthly fee in order to use its Professional Edition offline. Offline operation is not available for Salesforce Contact Manager or Group Edition.
If CRM Online proves to be your ideal choice for a cloud-based offering, xRM.com can design the optimal business solution for your company. We specialize in Microsoft Dynamics CRM implementations. From assessing your company’s needs, to deploying a solution designed specifically for your business, xRM.com can help your business become efficient and cost-effective.
Read the full text of the comparison and view a comparison chart here: CRM Online vs. Salesforce.com