You might be considering your CRM options right about now. If your company has a demand for automated workflows across sales, service, and marketing; a desire to cut expenses without sacrificing quality; or the need for greater flexibility, Microsoft Dynamics CRM could be the answer. Numerous companies are making the switch from CRM providers like Salesforce.com or Oracle, to Microsoft Dynamics CRM, and they are seeing positive results.
Century Payments switched. Century Payments Inc. has reported great savings since making the switch from Salesforce.com to Microsoft Dynamics CRM in 2009. Recently ranked 11th on the Inc. 500 Fastest-Growing Companies list, Century Payments announced that as of March 2011 it has saved over $300,000 thanks to MSCRM. Scott Harlow, vice president of information technologies and security at Century Payments said, “…We alleviated significant costs by leveraging existing resources to rapidly design and develop our new core platform.” Thanks to a rise in end-user adoption, and overall productivity, Century Payments now has a solid foundation that will scale and adapt accordingly as they continue to expand.
Smead switched. Smead, a solutions provider for document management, announced in November 2010, that one month after making the change from Salesforce.com to Dynamics CRM Online they recorded a 75 percent reduction in annual subscription costs. Smead also noted an increase in user adoption by 20 percent, improved collaboration among employees, and a higher level of business intelligence to its managers. Daniel Hart, Smead systems development manager said, “In addition to offering a seamless experience across our systems, features such as customizable dashboards give our managers insight into accounts, sales, and opportunities, which helps them make more informed decisions.”
Microsoft is offering incentives to make the switch more attractive. Customers that switch by June 30, 2011, receive $200 cash per user to switch to Microsoft Dynamics CRM Online (minimum 15 seats, maximum 250 seats). Companies can use the cash for any purpose, but xRM suggests that the cash would be well spent on deployment services from xRM such as data migration, training, and customizations, making switching a smoother and more effective process.
Microsoft sets Dynamics CRM Online apart from its competitors through seamless integration with other Microsoft software, such as Microsoft Office. By leveraging other Microsoft products like Windows Azure, Microsoft SharePoint, and the new Microsoft Dynamics Marketplace, customers receive more than just CRM software, they receive a holistic business solution to fill their technical needs. Unlike Salesforce.com, Microsoft Dynamics CRM has the ability to serve as a cog in a greater machine.
Your business needs every edge it can get to gain a leg up on the competition. When comparing Microsoft Dynamics CRM Online vs. Salesforce.com, there are a dozen reasons to choose the former. A familiar interface for end users who have worked with Microsoft products increases user adoption rates. Real-time dashboards and in-line business intelligence foster better decision making. By making the switch to Microsoft Dynamics CRM Online, your business will be in the company of a plethora of others who cut user costs by 50% and reached 100% user adoption. Take advantage of the rebate, and xRM can deliver a smooth transition, and a highly efficient solution. Give your business the chance to thrive by switching to Microsoft Dynamics CRM Online.