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As of April 9, 2013, Microsoft Dynamics CRM 4.0 moved from mainstream support to extended support. The CRM 4.0 software will be on extended support until April 10, 2018. It is not required to upgrade to Microsoft Dynamics CRM 2011, however Dynamics CRM 4.0 users should understand how the support changes will affect their CRM [...]
On March 30, 2013, Internet Lead Capture (ILC) went dark for all its remaining users, marking the final death knell for the service. If you haven’t yet found a replacement for ILC, consider xRM Web Gateway from Microsoft Partner xRM.com. Microsoft initially announced that it would discontinue ILC back in November of 2012. The service [...]
At Convergence 2013 in New Orleans, Microsoft announced that it would release MarketingPilot 15 – a new version of the integrated marketing management (IMM) solution that brings together MarketingPilot and Microsoft Dynamics CRM. Microsoft acquired MarketingPilot last October to help organizations attract, retain and grow their customers in new ways by enhancing the marketing automation [...]
On Tuesday, March 26, 2013, Microsoft released Update Rollup 13 for on-premises and partner-hosted Microsoft Dynamics CRM 2011 customers. Unlike Update Rollup 12, this update does not include any major new functionality. The update includes hotfixes for a number of issues that the Microsoft Engineering Team or CRM 2011 customers have uncovered. You can read [...]
Microsoft recently announced the acquisition of Netbreeze, a Swiss social media analytics and monitoring solutions provider, which specializes in social consumer relationship management. Microsoft plans to integrate Netbreeze’s strength in multi-lingual, social monitoring analysis with Dynamics CRM. Microsoft executives acknowledge that the organization has become more active in seeking out new technology, but that the [...]
If you need additional Microsoft server or end-user application licenses, there is no better time to buy than during the Big Easy Offer 10. For the next few weeks (until May 31, 2013), Microsoft is offering rebates on the vast majority of server and application licenses for small to mid-sized business (SMBs). A portion of [...]
Come for the excitement of Bourbon Street; Stay to hear how DocuSign is making businesses around the world more efficient and how partners like xRM are building innovative solutions using the DocuSign API. Convergence, Microsoft’s annual conference for the Dynamics Community, is heading to New Orleans March 18-21. Each year, Convergence provides partners and customers [...]
xRM has teamed up with Akvelon to provide the company’s Global Search application to Microsoft Dynamics CRM customers that have partner-hosted deployments. Global Search was previously available only to CRM Online customers and as an on-premises application. There are currently two hosted versions of Global Search available from xRM: Global Search Standard and Global Search [...]
If you have signed in to your Microsoft Dynamics CRM Online account already, you have likely noticed that it contains modules that correspond to the three main functions of CRM: sales, marketing, and service. Each of the three main modules can help you transform your operations in one area, improving the efficiency and effectiveness of your [...]
Here’s a quick formatting tip for adding sub-grids to a form. A common obstacle I’ve encountered personally, and others have as well, is an inability to insert multiple, adjacent sub-grids, as seen in the picture below. Let’s work with this specific example of inserting four adjacent sub-grids, but the same rules apply when inserting [...]
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