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Update Rollup 8 is available for Microsoft Dynamics CRM 2011. It can be downloaded from the Microsoft Download Center as of May 3, 2012 or updated through Windows Update as of May 22, 2012. This update is available for all languages supported by Microsoft Dynamics CRM 2011 and includes several improvements and critical fixes. The [...]
We’ve recently received several Microsoft Dynamics CRM support requests about setting a user’s time zone in Microsoft Dynamics CRM Online. People have reported difficulty synchronizing Microsoft Office Outlook and CRM Online when the time zone of the computer they were using didn’t match the time zone in their Personal Settings in CRM Online. That’s easily [...]
Generally, we use this blog as a place to share knowledge that’s related to Microsoft Dynamics CRM Online. Whether it’s a quick tip, a fully guided walkthrough, or a notice about an expiring promotion, we’re always trying to show you something new. Today, we’re departing from the norm. Instead of showing you how to do [...]
The Big Easy Offer is back! The Big Easy Offer is a promotion that provides qualified customers with subsidy checks. You’re probably asking, “Who are these qualified customers, and what are subsidy checks?” Customers who purchase eligible Microsoft software licenses between March 5, 2012 and June 30, 2012 are qualified. Subsidy checks are written by [...]
The Microsoft Dynamics Marketplace might be a foreign concept to you if you are new to Microsoft Dynamics CRM or CRM Online 2011. Never fear—we’ll take a moment to give you some background info and then explain how you can begin to explore the Marketplace to see if there’s anything right for you inside. To [...]
Did you know you can Merge records in Microsoft Dynamics CRM and CRM Online? This is handy for eliminating duplicate records while retaining their data. Duplicate records can arise in your database when different users create new records independently. Duplicate records aren’t necessarily identical. For example, two Contact records might have the same first and [...]
The easily created and customizable Dashboards in Microsoft Dynamics CRM Online 2011 are quickly becoming one of the most useful and talked about features. These dynamic overviews can prove to be critical for managers or department heads, but any user can create a Dashboard. Microsoft has added some useful Dashboard customization tools. You can rearrange [...]
What’s the first thing you do after signing in to Microsoft Dynamics CRM Online 2011? Do you navigate away from the default dashboard to another area such as Sales? Personalization is greatly enhanced in CRM Online 2011 and one of the easiest yet most satisfying ways to personalize CRM Online 2011 is to set your [...]
Update Rollup 7 is available for Microsoft Dynamics CRM 2011. It can be downloaded from the Microsoft Download Center as of March 22, 2012 or updated through Windows Update as of April 10, 2012. This update is available for all languages supported by Microsoft Dynamics CRM 2011 and includes several improvements and critical fixes. This [...]
If you’ve been following the blogosphere, you’ve probably heard the recent buzz about “CRM Anywhere” for Microsoft Dynamics CRM Online 2011. In fact, we too posted recently about some of the features coming in CRM Anywhere, but we didn’t go into depth on why they are so important for CRM Online 2011. Mobility One of [...]
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