Our Toll free number: 1-800-836-5147

XRM Strategy

Social Engagement on Microsoft Dynamics 365

Posted by The xRM Writing Team on March 27, 2017 at 4:16 pm

Because the name has changed, and the product has evolved, there is some confusion about the details around what is now known as “Social Engagement” and Microsoft Dynamics 365. This article aims to clear up any confusion and to also explain what can be done with this component in the context of Microsoft Dynamics 365. [...]

Getting Started with Dynamics 365 PowerApps

Posted by The xRM Writing Team on November 8, 2016 at 2:48 pm

Today, the business world relies heavily on mobile technology. We don’t just work from cubicles, offices and desktop computers; we work from subways and taxis, coffee shops, and basically anywhere that we are. We have the luxury of being able to tackle nearly any work-related task from our phones. It’s not unheard of, however, that [...]

Microsoft Dynamics 365 Release

Posted by The xRM Writing Team on November 1, 2016 at 10:14 am

In short, Dynamics 365 helps you automate and streamline your business processes. It is the only cloud-based solution that tackles your customer relationship management (CRM) and enterprise resource planning (ERP) needs in one place, along with Office 365, using a “Common Data Model” (CDM). Whether you need tools for sales, customer service, operations, financials, field service, project service automation, or marketing, Dynamics 365 has an app.

Microsoft Dynamics 365: The What, When and Why

Posted by The xRM Writing Team on October 13, 2016 at 8:16 pm

Beginning November 1, 2016, Microsoft Dynamics 365 will not only be available for purchase, but will replace Microsoft Dynamics CRM Online as we now know it. As announced on October 11 at the CRMUG Summit, the initial Dynamics 365 apps will be available on this date in 135 markets and 40 languages. Additional apps will be [...]

The Top 5 New Microsoft Dynamics CRM 2015 Features

Posted by The xRM Writing Team on October 21, 2014 at 11:01 am

Like many technology companies, Microsoft frequently employs a tick-tock release schedule for Microsoft Dynamics CRM where the tick represents an evolutionary advancement over previous versions while the tock promises more revolutionary changes. While CRM 2013 was a definite tock because of its modern user interface, Business Process Flows, enhanced case management features, among other improvements, CRM 2015 represents a less ambitious, [...]

Google Chrome Temporarily Incompatible with Microsoft Dynamics CRM

Posted by The xRM Writing Team on September 26, 2014 at 8:11 am

Thanks to a recent update of Google Chrome (Google Chrome 37, released on Sept 5, 2014) Microsoft Dynamics CRM 2013, Dynamics CRM 2011, and Dynamics CRM Online are no longer compatible with the popular web browser. If Chrome is your browser of choice, you may have noticed some strange behavior recently when attempting to use [...]

End of Support for Windows XP and Office 2003 is April 8, 2014

Posted by The xRM Writing Team on March 27, 2014 at 3:36 pm

After years of faithful service in offices across the world, the end is finally near for Microsoft Office 2003 and Windows XP. End of Support (EOS) means that Microsoft will no longer provide support nor release updates, including security fixes, for Office 2003 or Windows XP. Microsoft will also cease to provide Microsoft Security Essential [...]

Microsoft Dynamics CRM 2013 Training Videos from xRM

Posted by The xRM Writing Team on December 4, 2013 at 8:38 am

With  Microsoft Dynamics CRM 2013 and CRM Online Fall ‘13 now available worldwide, xRM has created a series of video tutorials so users can familiarize themselves with the new features and dramatically improved user interface. Together Dynamics CRM 2013 and CRM Online Fall ’13 are a dramatic departure from traditional CRM applications. Microsoft has reimagined the way [...]

What is Microsoft Business Contact Manager for Outlook?

Posted by The xRM Writing Team on August 16, 2013 at 3:31 pm

Recently, several of Microsoft Office 365 subscribers have asked us at xRM what Business Contact Management is after a representative at Microsoft recommended it as a possible solution for their customer relationship management (CRM) needs. The Business Contact Manager (BCM) for Outlook® is a free add-on for Microsoft Office® Outlook that can meet the needs [...]

What is an Entity in Microsoft Dynamics CRM?

Posted by The xRM Writing Team on June 20, 2013 at 3:40 pm

To understand CRM, it helps to have a firm grasp on the basics, and one of the key building blocks of Microsoft Dynamics® CRM is the entity. In the simplest terms possible, an entity is a table that holds a certain type of data, with the attributes (more on those later) functioning as the columns [...]

Copyright © 1997-2017 xRM.com