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Archive for December, 2014

How to Update to Microsoft Dynamics CRM Online 2015

December 29, 2014

If you are a Microsoft Dynamics CRM Online subscriber, you may have noticed a curious new message appearing when you logged into your CRM organization recently: “Update scheduled Your update to Microsoft Dynamics CRM Online 2015 is now scheduled for x/xx/xxxx. Please approve or reschedule.” This message indicates that Microsoft has tentatively scheduled a window [...]

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10 Steps to CRM Implementation Success

December 1, 2014

Introduction: Customer Relationship Management (CRM) deployments can be complicated endeavors. Large companies can afford to make big investments in strategic analysis, customization, and training, but smaller companies typically don’t have the budget for these endeavors. Instead, they try to deploy a CRM application on their own with limited guidance. But, with even a small investment [...]

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