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Archive for November, 2012

Are you getting the most out of your Microsoft Dynamics CRM deployment?

November 26, 2012

CRM deployments are considerable investments. Even cloud CRM services that do not require a lot of equipment and personnel to deploy are considerable investments in the long term. Even a small deployment of ten Microsoft Dynamics CRM Online seats costs $5,280 annually, a significant investment for a small company. Fortunately, CRM is an excellent investment. [...]

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Posted in CRM Online, Microsoft Dynamics CRM No Comments »

Quick tip: CRM Online Administrator password reset

November 20, 2012

Microsoft Dynamics CRM Online Administrators can reset the passwords of other Users. You may find this useful if a user is experiencing difficulties resetting their password. In addition to our traditional quick tip walkthrough, there’s a video walkthrough at the end of this post. Please note: You’ll need a Security Role of System Administrator, Global [...]

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Posted in CRM Online, Microsoft Dynamics CRM No Comments »

Quick tip: Microsoft Dynamics CRM Frequently Asked Questions (FAQ)

November 16, 2012

If you find yourself with a question about your Microsoft Dynamics CRM deployment, one of the first places you should look is the Microsoft Dynamics CRM Frequently Asked Questions (FAQ). If your question starts with “How do I”, or “What is”, it’s almost definitely been answered in the FAQ. The FAQ is a great resource [...]

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Posted in CRM Online, Microsoft Dynamics CRM No Comments »

Quick tip: Determine the version of Microsoft Dynamics CRM

November 9, 2012

Microsoft Dynamics CRM is a mature product, and has been through a lengthy development cycle. As such, it has multiple versions available, and depending on whether you’re using on-premise Microsoft Dynamics CRM, Microsoft Dynamics CRM Online, or partner-hosted Microsoft Dynamics CRM, you could be using nearly any of the recent versions. It’s common for users [...]

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Posted in CRM Online, Microsoft Dynamics CRM 1 Comment »

Unraveling the Entity: Part 1

November 1, 2012

In our last post, “What is an Entity”, we talked about Microsoft Dynamics CRM Online and the incredible flexibility that its Entity-based model provides. Today, we’re going to take a look at the different Entity types in CRM Online and then we’ll take some initial steps towards unraveling Entities. Once you understand how they operate, [...]

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Posted in CRM Online, Microsoft Dynamics CRM 1 Comment »

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