Archive for June, 2012

The upcoming update for Microsoft Dynamics CRM Online, Update Rollup 9 aka “CRM Anywhere”, brings multi-browser support to CRM Online. Several JavaScript functions only available in Internet Explorer were deprecated for functions supported in multiple browsers. On June 21, 2012, the Microsoft Dynamics CRM 2011 Custom Code Validation Tool was released on the Microsoft CRM [...]

If you’ve ever experienced an issue installing or configuring the Microsoft Dynamics CRM for Microsoft Office Outlook client, then you’re going to love the wizard that Microsoft released in April 2012. The CRM for Outlook Configuration Troubleshooting Wizard (pictured in an example below) is a tool designed to aid users of any level with any [...]

As a company that regularly works in the diverse and crowded Customer Relationship Management (CRM) application market, xRM.com keeps its nose in the news with Microsoft Dynamics CRM. Today we’re discussing a study we received from Nucleus Research, an independent research firm dedicated to providing quality IT research and expert service consulting. Since not everyone [...]

If you do any developing for Microsoft Dynamics CRM or CRM Online, you might like to know about the recent release of Dynamics XRM Tools 1.0 beta on CodePlex, an open source project website hosted by Microsoft. It bundles several developer tools that previously were available individually, including Statistics, OData Query Designer, JavaScript Converter, and Metadata Browser. [...]

Imagine this scenario: Your boss has tasked you with migrating some data into Microsoft Dynamics CRM Online. Data migration is usually easy with CRM Online, but the database you are about to import was poorly maintained and contains many duplicated records. When you import the data, automatic Duplication Detection processes may cause CRM Online to [...]