Archive for May, 2012

Our regular xRM.com blog for Microsoft Dynamics CRM readers might remember our last post about the Microsoft Dynamics CRM and Microsoft Dynamics ERP Connector, Connect Microsoft Dynamics CRM with AX, GP, and NAV. We’d like to alert you to an upcoming related event. On June 7, 2012, Microsoft will host a one-hour webcast focusing on [...]

Occasionally, when using Microsoft Dynamics CRM Online 2011 for Microsoft Office Outlook, users attempt to track a Microsoft Exchange Server item in Microsoft Dynamics CRM, such as an e-mail or contact, and receive one of the following errors: An error occurred promoting this item to Microsoft Dynamics CRM. The Microsoft Dynamics CRM server could not [...]

The beta version of the upcoming update to Microsoft Dynamics CRM 2011, Update Rollup 9 (UR9), also known as “CRM Anywhere”, was released on May 9, 2012. To access the beta version, you must first register and complete a survey on the UR9 Beta Connect site. Once you have completed the survey, you can download [...]

Update Rollup 8 is available for Microsoft Dynamics CRM 2011. It can be downloaded from the Microsoft Download Center as of May 3, 2012 or updated through Windows Update as of May 22, 2012. This update is available for all languages supported by Microsoft Dynamics CRM 2011 and includes several improvements and critical fixes. The [...]

We’ve recently received several Microsoft Dynamics CRM support requests about setting a user’s time zone in Microsoft Dynamics CRM Online. People have reported difficulty synchronizing Microsoft Office Outlook and CRM Online when the time zone of the computer they were using didn’t match the time zone in their Personal Settings in CRM Online. That’s easily [...]