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Archive for April, 2012

The Resource Center: An oasis of knowledge

April 30, 2012

Generally, we use this blog as a place to share knowledge that’s related to Microsoft Dynamics CRM Online. Whether it’s a quick tip, a fully guided walkthrough, or a notice about an expiring promotion, we’re always trying to show you something new. Today, we’re departing from the norm. Instead of showing you how to do [...]

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Posted in CRM Online, Microsoft Dynamics CRM No Comments »

Are you qualified to receive free Microsoft subsidies?

April 23, 2012

The Big Easy Offer is back! The Big Easy Offer is a promotion that provides qualified customers with subsidy checks. You’re probably asking, “Who are these qualified customers, and what are subsidy checks?” Customers who purchase eligible Microsoft software licenses between March 5, 2012 and June 30, 2012 are qualified. Subsidy checks are written by [...]

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Posted in CRM Online, Microsoft Dynamics CRM No Comments »

Taking a trip to the Microsoft Dynamics Marketplace

April 18, 2012

The Microsoft Dynamics Marketplace might be a foreign concept to you if you are new to Microsoft Dynamics CRM or CRM Online 2011. Never fear—we’ll take a moment to give you some background info and then explain how you can begin to explore the Marketplace to see if there’s anything right for you inside. To [...]

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Merge Records to Save Data before Deleting Duplicate Records

April 10, 2012

Did you know you can Merge records in Microsoft Dynamics CRM and CRM Online? This is handy for eliminating duplicate records while retaining their data. Duplicate records can arise in your database when different users create new records independently. Duplicate records aren’t necessarily identical. For example, two Contact records might have the same first and [...]

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Posted in CRM Online, Microsoft Dynamics CRM 2 Comments »

Getting Personal: CRM Online 2011 and Dashboards

April 2, 2012

The easily created and customizable Dashboards in Microsoft Dynamics CRM Online 2011 are quickly becoming one of the most useful and talked about features. These dynamic overviews can prove to be critical for managers or department heads, but any user can create a Dashboard. Microsoft has added some useful Dashboard customization tools. You can rearrange [...]

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Posted in CRM Online, Microsoft Dynamics CRM 1 Comment »

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