Archive for February, 2012

You may have noticed the Parent Account field in the Account form in Microsoft Dynamics CRM Online 2011. That’s there so we can make our database reflect when one of our Accounts has a real-world relationship with another. For example, if one Account represents a division of a larger organization, which we also keep as [...]

The next major Microsoft Dynamics CRM Online 2011 Service Update was named “CRM Anywhere” by Microsoft Dynamics CRM G.M. Dennis Michalis in a blog post earlier this February. CRM Anywhere is due for release in the second quarter (Q2) of 2012, and several new features are planned. Enhanced mobile access is coming to CRM Online [...]

There is a good chance that your colleagues can benefit from the Charts you create in Microsoft Dynamics CRM Online 2011. Instead of relaying the steps you took to create a Chart, you can Share it with other Users and Teams thanks to the Share functionality in CRM Online. In this walkthrough, we are going [...]

In our last two posts, we examined how Microsoft Dynamics CRM Online 2011 supports multiple languages. We explained that the base language is the language chosen during CRM Online 2011 implementation and that additional languages can be enabled by a System Administrator. We then showed that users can choose their personal display languages from the [...]

Update Rollup 6 is available for Microsoft Dynamics CRM 2011. It can be downloaded from the Microsoft Download Center or updated through Windows Update. This update is available for all languages supported by Microsoft Dynamics CRM 2011. Update Rollup 6 includes all fixes from Update Rollup 1 through to Update Rollup 5. It is available [...]

In a previous post, we took a dive into how languages are handled by Microsoft Dynamics CRM Online 2011. We showed you how a System Administrator can enable an additional language in CRM Online 2011, and then we showed you how an individual user can choose that enabled language as their personal display language. That [...]