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Archive for January, 2012

¿Habla usted español? Enable additional languages in CRM Online 2011

January 30, 2012

Although English is undoubtedly one of the most widely used languages in the business world, not every company or CRM Online user prefers it. At the time of this writing, CRM Online supports over 40 languages, making it quite adaptable in today’s increasingly global business environment. Before we start, let’s define some terms. Base language [...]

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Posted in Microsoft Dynamics CRM No Comments »

Going mobile with CWR Mobility and CWR Mobile CRM 2011

January 23, 2012

Conventionally, most users of Microsoft Dynamics CRM Online 2011 access the product using a web browser or the Microsoft Dynamics CRM for Microsoft Office Outlook client. One of the first questions that we’re usually asked by prospective subscribers of CRM Online 2011 is if they will be able to access CRM Online with their mobile [...]

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Posted in CRM Online, Microsoft Dynamics CRM No Comments »

Enable CRM Online 2011 e-mail tools

January 18, 2012

Many subscribers of Microsoft Dynamics CRM Online 2011 enjoy the integration offered by the CRM Online 2011 for Microsoft Office Outlook client, which gives them the ability to access CRM Online 2011 through the Outlook interface. When using the client, you gain access to a few additional features included with CRM Online 2011 at no [...]

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Posted in CRM Online, Microsoft Dynamics CRM Support 1 Comment »

Quick Tip: The Shortcut Menu in CRM Online 2011

January 9, 2012

As we mentioned in a previous blog post, Microsoft Dynamics CRM Online 2011 was released with many general interface enhancements. Although most users probably notice the major changes immediately, they might miss some of the minor changes, some of which are quite handy. We’re here today to shine a spotlight on one of those minor [...]

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Posted in CRM Online 1 Comment »

Quick tip: Saving CRM Online shortcuts in Outlook

January 3, 2012

Recently, we walked our readers through the installation and configuration of the Microsoft Dynamics CRM Online 2011 for Microsoft Office Outlook client. We also examined some additional features in the client that are not enabled by default and demonstrated how to enable them. We want to show you something a little different today, a basic [...]

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Posted in CRM Online, Microsoft Dynamics CRM 3 Comments »

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