View a few photos we took while we were away at the NAB Show, we attended the NAB Show as a Microsoft Partner in the Microsoft Booth showing our new Demo that integrates Microsoft adCenter and Microsoft Dynamics CRM using the xRM Framework. Click here to view the gallery.
We’re back at NAB for our annual presence as a Microsoft Partner in the Microsoft Booth at the National Association of Broadcasters Show (NAB). There is heavy foot traffic this year and the Microsoft Demos are looking great. We are here with a few other Microsoft Partners along with the Silverlight and Mediaroom Teams. Behind [...]
Microsoft Dynamics CRM 5.0 will be released next year with such enhanced functionality as improved user interface and data visualization features, better sales and marketing capabilities, and closer integration with SharePoint. Several next-generation accelerators are already available, including a partnership relationship plug-in that lets businesses adapt CRM for sales leads and opportunity management for channel [...]
Take the ―C out of ―CRM and you‘re left with Microsoft Dynamics Relationship Management. Microsoft Dynamics CRM is not just about sales and marketing. It‘s a platform for developing line of business applications—applications that manage and track information and processes around real-world objects. In this case, the object could be a customer, a grant, building, [...]
In today’s economic climate, customer loyalty can separate who will stay in business and who will go under. In fact, improving customer loyalty and experience are listed in Forrester’s Trends 2009 report as the top two concerns of business executives. That’s why companies should demand more from their CRM solution. To help you navigate [...]
Forrester Analyst Jeremiah Owyang projects that in two years, social networks like Facebook and Twitter will become even more powerful than company websites and traditional CRM systems. Customer relationships will be built on these platforms and growth will be driven by community and individual brand advocacy. xRM comes into play again in this new era of [...]
Here’s an interesting tidbit about Microsoft’s xRM Platform as a Service initiatives and what it all could mean for the company’s competitors. The article also goes on to talk about how ING and the US Air Force in Europe are using some “out-of-the-box” thinking and leveraging Microsoft Dynamics CRM 4.0 to manage their vendor and [...]
Go to Microsoft Dynamics CRM 4.0. List view: 1. Dynamics CRM for Outlook: Click CRM from the top menu. For the Web version: Click Tools from the top menu. 2. From the drop down menu click Options. Select the number of records you would like to display. The maximum is 250. Click OK. Please note [...]
In these times of shrinking IT budgets, companies are looking to save money on implementations without sacrificing performance. That’ where SaaS (Software as a Service) comes in. It’s the least expensive front-end version of Microsoft CRM. The software and hardware are all paid for on a month-to-month basis—in essence, allowing customers to only pay for [...]
Microsoft has released Update Rollup 3. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment. Microsoft has released Update Rollup 3 for Microsoft Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Microsoft Office Outlook, and Microsoft Dynamics CRM 4.0 E-mail [...]